Sugar Reset Refund Policy: 60-Day Guarantee Explained
When it starts, what it covers, and how to request a refund.
Before buying any supplement online, you want to know exactly how the refund process works. Here's what the Sugar Reset guarantee covers, when it starts, and what to do if you want to request a refund.
Quick Verdict: 60-day money-back guarantee from the date of purchase. Email contact@customercs.com with subject line "Refund Request." Return all bottles (even empty) to 11870 62nd St N, Largo, FL 33773. Customer pays return shipping. Refund in 5-10 business days. No subscription, no auto-billing.
The 60-Day Guarantee: Key Details
Duration: 60 days.
Start date: The guarantee starts from the date of purchase, not the date of delivery. This means shipping time counts against the guarantee window.
Minimum use: The manufacturer recommends at least 30 days of use before evaluating. However, the guarantee remains available throughout the full 60-day window from purchase.
Contact: Email contact@customercs.com with subject line "Refund Request" to initiate the process.
Return address: Send all bottles (even empty) with a note including your full name, email, and order ID to: 11870 62nd St N, Largo, FL 33773. Use trackable shipping.
Customer pays return shipping. Original shipping fees are non-refundable.
Refund timeline: 5-10 business days after the package is received and processed.
Important: Verify the current guarantee terms on the order page before completing your purchase, as policies may be updated.
How the Guarantee Covers Each Package
2 Bottles (60-day supply): The entire supply falls within the guarantee window. This gives you the strongest guarantee-to-supply coverage and makes it the lowest-risk option for first-time buyers.
3 Bottles (90-day supply): The guarantee covers the first 60 of 90 days. If you decide to evaluate whether you want to request a refund, keep the guarantee deadline in mind — don't wait until the last days of the supply period.
6 Bottles (180-day supply): The guarantee covers only the first 60 of 180 days. The remaining 120 days of supply are beyond the guarantee period. This option is better suited for returning buyers who have already evaluated the product.
What This Means for Your Purchase Decision
The 60-day guarantee from the date of purchase provides a defined evaluation window. If you decide to evaluate the product, consistent use over several weeks gives you more time to assess your personal response. The guarantee remains available throughout the 60-day window.
Because the guarantee starts from the purchase date and not delivery, factor in shipping time when planning your evaluation. If you're considering a return, contact support early enough to allow time for the process.
Important Reminders
Purchase only through the official order page. The 60-day guarantee applies to purchases made through the official Sugar Reset order page. Orders from third-party sellers or marketplace listings may not qualify for the guarantee.
Save your order confirmation. Keep your purchase receipt and order number for reference in case you need to contact support.
No subscription. Sugar Reset is sold as a one-time purchase with no subscription or auto-billing.
⚠ Brand Confusion Warning
Sugar Reset is sold exclusively through its official order page. Marketplace listings or look-alike pages on other domains are not from the brand. Purchasing from third-party sellers means the product may not be genuine and your order may not qualify for the 60-day guarantee.
Official support: contact@customercs.com
Where to buy: The manufacturer directs customers to the official order page. Sugar Reset Order Page →
Frequently Asked Questions
What is the Sugar Reset refund policy?
60-day money-back guarantee from the date of purchase. Contact contact@customercs.com for refund requests.
When does the guarantee start?
The guarantee starts from the date of purchase, not the date of delivery. Verify current terms on the order page.
Does the guarantee cover all packages?
Yes. The 60-day guarantee applies to all packages. However, the 3-bottle (90-day) and 6-bottle (180-day) packages extend beyond the guarantee window.
Sugar Reset is a dietary supplement and has not been evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent any disease.
Official support: contact@customercs.com