Horse Boost Refund Policy: 60-Day Guarantee Explained
When it starts, what it covers, and what to clarify before purchasing.
Before buying any supplement online, you want to know exactly how the refund process works. Here is what the Horse Boost guarantee covers, the date discrepancy we found in the refund policy, and what to do if you want to request a refund.
Quick Verdict: Horse Boost states a 60-day money-back guarantee. However, the refund policy gives two different starting dates for that period — “date of purchase” in one section and “date of delivery” in another. We could not confirm which date the company actually uses. Contact contact@customercs.com or call +1 (507) 448-8190 to clarify before purchasing. No subscription, no auto-billing.
The 60-Day Guarantee: Key Details
Duration: 60 days.
Start date: The refund policy contains conflicting information. One section states the guarantee begins from the “date of purchase.” Another section references the “date of delivery.” We could not confirm which date the company actually uses to start the 60-day window.
Contact: Email contact@customercs.com or call +1 (507) 448-8190 to initiate a refund request.
Return address: The refund policy does not publish the return address in advance. Contact support to obtain the return address before shipping anything back.
Return shipping: Customer pays return shipping. Use trackable shipping.
No subscription. Horse Boost is sold as a one-time purchase with no subscription or auto-billing. Orders are processed through BuyGoods.
Important: Verify the current guarantee terms on the order page before completing your purchase, as policies may be updated.
The Date Discrepancy: What We Found
When we reviewed the Horse Boost refund policy, we found two different statements about when the 60-day guarantee period begins:
⚠ Statement 1: The introductory section of the refund policy references the “date of purchase” as the starting point for the 60-day window.
⚠ Statement 2: The step-by-step instructions section references the “date of delivery” as the starting point.
These two dates can differ by several days or more depending on shipping time. If the guarantee starts from the purchase date, shipping time counts against the evaluation window. If it starts from the delivery date, you get the full 60 days with the product in hand.
We could not confirm which date the company actually uses to calculate the guarantee period. Before purchasing, contact support at contact@customercs.com or +1 (507) 448-8190 to clarify which start date applies to your order.
How the Guarantee Covers Each Package
2 Bottles (60-day supply): The supply matches the stated 60-day guarantee period, making it the lowest-risk option for first-time buyers. However, if the guarantee starts from the purchase date rather than the delivery date, shipping time reduces the overlap between supply and guarantee.
3 Bottles (90-day supply): The guarantee covers the first 60 of 90 days. If you decide to evaluate whether to request a refund, keep the guarantee deadline in mind — do not wait until the end of the supply period.
6 Bottles (180-day supply): The guarantee covers only the first 60 of 180 days. The remaining 120 days of supply are beyond the guarantee period. This option is better suited for returning buyers who have already evaluated the product.
What This Means for Your Purchase Decision
The 60-day guarantee provides a defined evaluation window regardless of which start date the company uses. The date discrepancy is worth clarifying before you buy, but it does not by itself mean the guarantee is not honored — it means the terms as published contain an inconsistency that the buyer should resolve with support before purchasing.
If you decide to evaluate the product, consistent use over several weeks gives you more time to assess your personal response. If you are considering a return, contact support early enough to allow time for the process.
Important Reminders
Purchase through the manufacturer’s official sales channel. The manufacturer directs customers to its official sales channel. Orders from third-party sellers or marketplace listings may not qualify for the 60-day guarantee.
Save your order confirmation. Keep your purchase receipt and order number for reference in case you need to contact support.
No subscription. Horse Boost is sold as a one-time purchase with no subscription or auto-billing.
⚠ Brand Confusion Warning
The manufacturer directs customers to its official sales channel. Marketplace listings or look-alike pages on other domains are not from the brand. Purchasing from third-party sellers means the product may not be genuine and your order may not qualify for the 60-day guarantee.
Official support: contact@customercs.com · +1 (507) 448-8190
Where to buy: Horse Boost Order Page →
Frequently Asked Questions
What is the Horse Boost refund policy?
Horse Boost states a 60-day money-back guarantee. However, the refund policy gives two different starting dates for the guarantee period. Contact contact@customercs.com or call +1 (507) 448-8190 to clarify which date applies and to request a refund.
When does the Horse Boost guarantee start?
The refund policy states “date of purchase” in one section and “date of delivery” in another. We could not confirm which date the company actually uses. Clarify this with support before purchasing.
Does the guarantee cover all packages?
The 60-day guarantee applies to all packages. The 2-bottle package provides a 60-day supply that matches the stated guarantee period. The 3-bottle and 6-bottle packages extend beyond the guarantee window.
Before You Buy
The Horse Boost 60-day guarantee gives buyers a defined window to evaluate the purchase, but the published refund policy has one important inconsistency: the guarantee start date.
If you’re considering Horse Boost, clarify that point with support before ordering, then review the current offer and guarantee terms on the official order page.
If the offer makes sense for you, the next step is simple: check the current Horse Boost pricing and guarantee terms before completing your order.
Horse Boost is a dietary supplement and has not been evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent any disease.
Official support: contact@customercs.com · +1 (507) 448-8190