VapoCept Refund Policy: 60-Day Guarantee Explained
How the guarantee works, when the clock starts, and how to use it if you need to.
Before you buy any supplement, you should know exactly how the refund process works — not just that a guarantee exists, but what it covers, when the clock starts, and how to use it.
Key Detail: VapoCept's 60-day guarantee starts from the date of delivery, not the date of purchase. Your evaluation window doesn't start until the product is in your hands. Save your tracking number — that's when the 60-day clock begins.
The 60-Day Guarantee — What It Covers
Every VapoCept order is covered by a 60-day money-back guarantee from the date you receive the product. The manufacturer recommends at least 30 days of use before evaluating results. This gives you a clear structure: 30 days of use to evaluate, plus 30 days of remaining guarantee if it's not working for you. Applies to all packages (2, 3, and 6 bottles).
How the Guarantee Aligns With Each Package
2-bottle package (60-day supply): Guarantee covers the entire supply exactly.
3-bottle package (90-day supply): Guarantee covers the first 60 days of the 90-day supply (two-thirds).
6-bottle package (180-day supply): Guarantee covers the first 60 days of the 180-day supply (one-third).
How To Request a Refund
Step 1: Confirm you're within the 60-day window from your delivery date. Check your tracking number.
Step 2: Email contact@customercs.com with subject line "Refund Request". Or call +1 (507) 448-8190.
Step 3: Follow the instructions provided by the support team.
Step 4: Refund is processed to your original payment method. Allow a few business days depending on your bank.
Why This Guarantee Matters
A 60-day guarantee that starts from the date of delivery (not purchase) means shipping time doesn't eat into your evaluation window. The guarantee gives you double the recommended minimum evaluation period.
What To Verify Before Purchasing
Save your tracking number. If you decide to evaluate the product, consistent use over several weeks gives you more time to assess your personal response. The guarantee remains available throughout the 60-day window from delivery. Purchase only through the official website — unauthorized sellers may not qualify for the guarantee. Review the current refund terms on the order page, as policies may be updated.
⚠ Brand Confusion Warning
Multiple websites may present themselves as the "official" VapoCept site. Purchasing from any other website means the product may not be genuine and your order may not be eligible for the 60-day guarantee.
Official support: contact@customercs.com | +1 (507) 448-8190
Where to buy: The manufacturer directs customers to its official sales channel. Official Website →
Frequently Asked Questions
How long is the VapoCept guarantee?
60 days from the date of delivery (not purchase). Check your tracking number for the exact delivery date.
Do I need to return the bottles?
Contact support for specific return instructions. The team at contact@customercs.com will guide you through any steps required.
How long does the refund take?
After approval, the refund is processed to your original payment method. Allow a few business days depending on your bank.
VapoCept is a dietary supplement and has not been evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent any disease.
Official support: contact@customercs.com | +1 (507) 448-8190