Memocept Refund Policy: 60-Day Guarantee Explained
Starts from delivery date, not purchase. What it covers and how to use it.
Before buying any supplement, know exactly how the refund process works. Here's the complete breakdown of Memocept's 60-day guarantee.
Key Detail: 60-day guarantee starts from delivery date, not purchase date. Your evaluation window doesn't start until the product is in your hands. Save your tracking number. No subscription, no auto-billing — one-time purchase only.
The 60-Day Guarantee — What It Covers
Every package is covered. The manufacturer recommends at least 30 days of use before evaluating, as the manufacturer recommends consistent daily use. The guarantee gives you double that minimum.
How It Aligns With Each Package
2 bottles (60-day supply): guarantee covers the entire supply exactly.
3 bottles (90-day supply): covers the first 60 of 90 days (~two-thirds).
6 bottles (180-day supply): covers the first 60 of 180 days (first third).
How To Request a Refund
Step 1: Confirm you're within 60 days of delivery. Check your tracking number.
Step 2: Email contact@customercs.com with subject "Refund Request" for priority handling. Or call +1 (507) 448-8190.
Step 3: Follow the support team's instructions for any additional steps.
Step 4: Refund processed to original payment method. Allow a few business days.
Important: Confirm current refund terms on the order page before purchasing, as policies may be updated. Purchase only through the official channel for guarantee eligibility.
Why This Guarantee Matters
A 60-day guarantee from delivery date is meaningful — shipping time doesn't eat into your evaluation window. This ensures enough time for a fair evaluation.
What To Verify Before Purchasing
Confirm on the order page: guarantee is still 60 days from delivery, refund contact method, and whether any return is required. Save your tracking number for proof of delivery date.
⚠ Brand Confusion Warning
Multiple websites present themselves as the "official" Memocept site. Purchasing from any other website means the product may not be genuine and your order may not qualify for the 60-day guarantee.
Official support: contact@customercs.com | +1 (507) 448-8190
Where to buy: The manufacturer directs customers to its official sales channel. Official Website →
Frequently Asked Questions
How long is the guarantee?
60 days from delivery date (not purchase). Save your tracking number for proof.
Do I need to return the bottles?
Contact support for specific return instructions. The team at contact@customercs.com will guide you through any steps required.
How long does the refund take?
After approval, refund processed to your original payment method. Allow a few business days depending on your bank.
Memocept is a dietary supplement and has not been evaluated by the FDA. Not intended to diagnose, treat, cure, or prevent any disease.
Official support: contact@customercs.com | +1 (507) 448-8190